Customer Support Guide

Processes Guidelines & Legal Licensing Other Info Contact ISO Certificate

Contact by Web Fax Numbers Technical Support Feedback Hours of Operation

Contact by Phone

Americas Europe and Africa Asia and Pacific Rim

Country List
Australia	Japan	South Korea
China	Malaysia	Taiwan
Hong Kong	New Zealand	Thailand
India	Philippines
Indonesia	Singapore

Australia

Telephone Menu Map

Department	Phone Number
Technical Support	1-800-553-565
Renewal Sales	+86 21 61065714
License Management	1-800-553-565

China

Telephone Menu Map

Department	Phone Number
Technical Support	800-810-0699
Renewal Sales	+86 21 61065714
License Management	800-810-0699
Training	+86 400-920-1779 +86 21 61065536 +86 21 61065592

Hong Kong

Telephone Menu Map

Department	Phone Number
Technical Support	800-905330
Renewal Sales	+86 21 61065714
License Management	800-905330
Training	+86 400-920-1779 +86 21 61065536 +86 21 61065592

India

Telephone Menu Map

Department	Phone Number
Technical Support	1-800-103-4599
Renewal Sales	1-800-103-4599
License Management	1-800-103-4599
Training	+91 99-7293-1034

Indonesia

Telephone Menu Map

Department	Phone Number
Technical Support	001-803-65-7250
Renewal Sales	+86 21 61065714
License Management	001-803-65-7250

Japan

Telephone Menu Map

Department	Phone Number
Technical Support	0120-20-9023
Renewal Sales	+81 03-3346-8280
License Management	0120-20-9023
Training	+81 3-3346-8642

Malaysia

Telephone Menu Map

Department	Phone Number
Technical Support	1-800-80-1026
Renewal Sales	+86 21 61065714
License Management	1-800-80-1026
Training	+91 99-7293-1034

New Zealand

Telephone Menu Map

Department	Phone Number
Technical Support	0800-44-4376
Renewal Sales	+86 21 61065714
License Management	0800-44-4376

Philippines

Telephone Menu Map

Department	Phone Number
Technical Support	1800-1651-0637
Renewal Sales	+86 21 61065714
License Management	1800-1651-0637

Singapore

Telephone Menu Map

Department	Phone Number
Technical Support	1800-830-9901
Renewal Sales	+86 21 61065714
License Management	1800-830-9901

South Korea

Telephone Menu Map

Department	Phone Number
Technical Support	080-3469-001
Renewal Sales	+86 21 61065714
License Management	080-3469-001
Training	+91 99-7293-1034

Taiwan

Telephone Menu Map

Department	Phone Number
Technical Support	0800-013069
Renewal Sales	+86 21 61065714
License Management	0800-013069
Training	+86 400-920-1779 +86 21 61065536 +86 21 61065592

Thailand

Telephone Menu Map

Department	Phone Number
Technical Support	001-800-65-6213
Renewal Sales	+86 21 61065714
License Management	001-800-65-6213