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A PTC Technical Support Account Manager (TSAM) is your company's personal advocate for leveraging the breadth and depth of PTC's Global Support System, ensuring that your critical issues receive the appropriate attention quickly and accurately.
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Our Regional Support Centers provide local language support during local business hours when available:
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North and South America | Brazil | Europe | Asian Pacific Rim | Japan |
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Hours of Operations |
8am-8pm (EST) |
8am-6pm (BRT) |
8am-6pm (Central European Time) |
8am-6pm (China Coast Time) |
9am-6pm (Japan Standard Time) |
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Languages |
English |
Portuguese |
English, German, French, Spanish, Italian, Portuguese |
English, Mandarin, Korean |
Japanese |
Outside local business hours Support is provided in English.
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