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Support cases and reported issues

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Support services

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Manage and monitor software

Download software

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Plan updates and upgrades

Proactive system scans and performance

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Support
Manage and monitor software
Learn
Services and expertise

Change Language

ptc.com

Answers and online help

Support cases and reported issues

Ask the PTC Community

Product Support Home Page

Support services

Trying to solve an issue?

Download software

Licenses

Plan updates and upgrades

Proactive system scans and performance

PTC cloud services

Product guides and references

Product Training

Developer guides and tools

Find a PTC partner

PTC Implementation Services


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PTC Customer Support Engagement Guide
Get to know PTC's Service Offerings and how to engage, interact and make the most of Technical Support.

Contact by Phone: Europe and Africa

Customer Care Centers cover the following services: Technical Support, License Management, Training, Consulting and Credit.

Europe and Africa Telephone Menu Map

 

Austria

Department

Phone Number

Customer Care

+800-PTC-4-HELP (00-800-78-24-43-57)

Renewal Sales

+49 89-32106-0

Belgium

Department

Phone Number

Customer Care

+800-PTC-4-HELP (00-800-78-24-43-57)

Renewal Sales

+49 89-32106-0

Denmark

Department

Phone Number

Customer Care

+800-PTC-4-HELP (00-800-78-24-43-57)

Renewal Sales

+44 1252 45 3400

Finland

Department

Phone Number

Customer Care

+800-PTC-4-HELP (00-800-78-24-43-57)

Renewal Sales

+44 1252 45 3400

France

Department

Phone Number

Customer Care

+800-PTC-4-HELP (00-800-78-24-43-57)

Toll: 04-42-970-007

Renewal Sales

+33 1 40 83 32 10 817600

Germany

Department

Phone Number

Customer Care

+800-PTC-4-HELP (00-800-78-24-43-57)

Toll: 06-950-070-845

Renewal Sales

+49 89-32106-0

Ireland

Department

Phone Number

Customer Care

+800-PTC-4-HELP (00-800-78-24-43-57)

Renewal Sales

+44 1252 45 3400

Italy

Department

Phone Number

Customer Care

+800-PTC-4-HELP (00-800-78-24-43-57)

Toll: 02-69-682-737

Renewal Sales

+39 3965-656-68

Israel

Department

Phone Number

Customer Care

 +972-4-8134600

Renewal Sales

+34 91-452-0128

Netherlands

Department

Phone Number

Customer Care

+800-PTC-4-HELP (00-800-78-24-43-57)

Renewal Sales

+49 89-32106-0

Norway

Department

Phone Number

Customer Care

+800-PTC-4-HELP (00-800-78-24-43-57)

Renewal Sales

+44 1252 45 3400

Portugal

Department

Phone Number

Customer Care

+800-PTC-4-HELP (00-800-78-24-43-57)

Renewal Sales

+34 91-452-0128

Spain

Department

Phone Number

Customer Care

+800-PTC-4-HELP (00-800-78-24-43-57)

Toll: 912-702-537

Renewal Sales

+34 91-452-0128

South Africa

Department

Phone Number

Customer Care

+800-PTC-4-HELP (00-800-78-24-43-57)

Renewal Sales

+44 1252 45 3400

Sweden

Department

Phone Number

Customer Care

+800-PTC-4-HELP (00-800-78-24-43-57)

Toll: 08-58-536-847

Renewal Sales

+44 1252 45 3400

Switzerland

Department

Phone Number

Customer Care

+800-PTC-4-HELP (00-800-78-24-43-57)

Renewal Sales

+49 89-32106-0

United Kingdom

Department

Phone Number

Customer Care

+800-PTC-4-HELP (00-800-78-24-43-57)

Toll: 02-073-650-696

Renewal Sales

+44 1252 45 3400

Other European Countries (English support)

Renewal Sales



+33 442-97-02-01