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A PTC Technical Support Account Manager (TSAM) is your company's personal advocate for leveraging the breadth and depth of PTC's Global Support System, ensuring that your critical issues receive the appropriate attention quickly and accurately.
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PTC Technical Support answers questions about Windchill Systems and Software Engineering (SSE) products and their related documentation. You are eligible for technical support and automatic product updates if you have a current Support Agreement. Technical Support does not provide training, consulting services or complete installations. Please contact your Sales Representative to discuss these offerings.