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PTC Customer Support Engagement Guide
Get to know PTC's Service Offerings and how to engage, interact and make the most of Technical Support.

Contact by Phone: Asia and Pacific Rim

Australia

Telephone Menu Map

Department

Phone Number

Technical Support

1-800-553-565

Renewal Sales

+86 21 61065714

License Management 1-800-553-565

China

Telephone Menu Map

Department

Phone Number

Technical Support

800-810-0699

Renewal Sales

+86 21 61065714

License Management 800-810-0699

Training

+86 400-920-1779

+86 21 61065536

+86 21 61065592

Hong Kong

Telephone Menu Map

Department

Phone Number

Technical Support

800-905330

Renewal Sales

+86 21 61065714

License Management 800-905330

Training

+86 400-920-1779

+86 21 61065536

+86 21 61065592

India

Telephone Menu Map

Department

Phone Number

Technical Support

1-800-103-4599

Renewal Sales

1-800-103-4599

License Management 1-800-103-4599

Training

+91 99-7293-1034

Indonesia

Telephone Menu Map

Department

Phone Number

Technical Support

001-803-65-7250

Renewal Sales

+86 21 61065714

License Management 001-803-65-7250

Japan

Telephone Menu Map

Department

Phone Number

Technical Support

0120-20-9023

Renewal Sales

+81 03-3346-8280

License Management 0120-20-9023

Training

+81 3-3346-8642

Malaysia

Telephone Menu Map

Department

Phone Number

Technical Support

1-800-80-1026

Renewal Sales

+86 21 61065714

License Management 1-800-80-1026

Training

+91 99-7293-1034

New Zealand

Telephone Menu Map

Department

Phone Number

Technical Support

0800-44-4376

Renewal Sales

+86 21 61065714

License Management 0800-44-4376

Philippines

Telephone Menu Map

Department

Phone Number

Technical Support

1800-1651-0637

Renewal Sales

+86 21 61065714

License Management 1800-1651-0637

Singapore

Telephone Menu Map

Department

Phone Number

Technical Support

1800-830-9901

Renewal Sales

+86 21 61065714

License Management 1800-830-9901

South Korea

Telephone Menu Map

Department

Phone Number

Technical Support

080-3469-001

Renewal Sales

+86 21 61065714

License Management 080-3469-001

Training

+91 99-7293-1034

Taiwan

Telephone Menu Map

Department

Phone Number

Technical Support

0800-013069

Renewal Sales

+86 21 61065714

License Management 0800-013069

Training

+86 400-920-1779

+86 21 61065536

+86 21 61065592

Thailand

Telephone Menu Map

Department

Phone Number

Technical Support

001-800-65-6213

Renewal Sales

+86 21 61065714

License Management 001-800-65-6213