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Support
Manage and monitor software
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Services and expertise
Support
Manage and monitor software
Learn
Services and expertise

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PTC Customer Support Engagement Guide
Get to know PTC's Service Offerings and how to engage, interact and make the most of Technical Support.

Order Management

The Order Management group handles order processing and a variety of transactional and support functions for Customers and Sales Representatives.  Order Management also supports order related inquiries through the Customer Care Hotline.  Customers can contact the Order Management group for Order Status, Shipment Status, and Customer Registration related issues.